AI Usage Policy.

1. INTRODUCTION

At Diffusion.au, we believe in the transformative power of artificial intelligence (AI) to enhance our strategic consulting services. As we embrace this technology, we commit to ethical principles of fairness, accountability, and transparency. Our aim is to improve the quality, speed, and accuracy of our advisory services while upholding a high ethical standard.

2. DEFINITIONS

  • AI: Artificial Intelligence refers to computer systems designed to perform tasks that normally require human intelligence.

  • Data Providers: Third-party organisations or platforms that supply data.

  • Third-Party Providers: Companies or services that are not part of Diffusion.au but are engaged in fulfilling certain functions.

3. USE CASES

AI will be employed in tasks that:

  • Inform the creation of higher-level strategic advice by:

    • Mining statistical data

    • Performing translations

    • Summarising information

    • Analysing text and images

  • Aid in generating outputs like:

    • AI-augmented visuals, including infographics, diagrams, and photos

Criteria for AI system selection include ethical and quality considerations aligned with this policy.

4. TRANSPARENCY

Whenever we use AI to generate outputs, we will make this clear to our clients and the public. This commitment to transparency extends to the sources of our data. We aim to always be clear about where our data comes from and how it is used.

5. OVERSIGHT AND ACCOUNTABILITY

We ensure that AI does not operate without human oversight. Our team will always consider the recommendations made by generative AI's summarising abilities and exercise human judgment in the final decision-making process. Furthermore, all third-party providers or tools used in any experimentation will be recorded in an internal register in keeping with our commitment to transparency and accountability.

6. STAFF TRAINING

All our staff undergo induction training to understand the underlying principles of AI. This empowers them to critically engage with AI recommendations and ensure that our use of AI remains in line with this policy.

7. DATA PRIVACY AND SECURITY

In using AI, we respect the privacy and security of our clients' data as per our Privacy Policy. AI tools are used in a manner that complies with applicable laws and respects individual privacy rights. We are committed to identifying evolving regulations in sectors with significant social risks, such as healthcare, finance, and governance, and to becoming pre-emptively compliant.

8. CHANGES TO AI USAGE POLICY

We reserve the right to amend this AI Usage Policy at our discretion. Any changes we may make will be posted on this page and integrated into new project proposals, and if significant, we will notify you by email.

9. GRIEVANCE AND ERROR HANDLING

If you believe this AI Usage Policy has been violated or wish to report AI-related errors or biases, please contact us at account@diffusion.au.

10. ACKNOWLEDGEMENT

By using our services, you acknowledge that you have read and understood this AI Usage Policy.

11. CONTACT US

For any queries about this AI Usage Policy, please contact us at account@diffusion.au.